Medical Billing Services You Can Trust

I have been a client of STI Medical Billing Services for almost 10 years.  I feel incredibly fortunate to have such an outstanding group to handle the billing for my ophthalmology practice.  They are extremely knowledgeable and on occasion when I have an unanswered question, they have gone out of their way to find resources to help solve my problems.  They work especially hard to collect on the difficult claims.  

I have been a customer of STI for over ten years.  We use STI for all of our billing and customer outreach. We highly recommend STI.  Their expertise, technical support and courtesy cannot be surpassed.

I cannot express enough how grateful I am to have the billers at STI by my side.  I have known my biller for many years and have developed a good relationship with her both professionally and personally.  I have NEVER had an instance when I was in need of quick assistance, and she was not there for me. I feel as if I have a personal assistant. All of the staff at the office have been good to me and everyone is quick with a happy greeting whenever I stop by. The whole company goes above and beyond and words are just not enough in expressing my great satisfaction with STI.

I am writing to highly recommend STI Billing Company to any medical practice seeking a reliable and efficient billing partner. I have had the pleasure of working with STI for over five years, during which time they have managed the billing for both my plastic surgery practice and my surgical center.

The level of attention to detail that STI brings to billing is exceptional. Their thorough follow-up and remarkable ability to collect on accounts receivable from insurance companies have been nothing short of amazing. Their commitment to ensuring that our billing processes are accurate and effective has significantly contributed to the smooth operation of our financial practices.

My practice has been with STI Computer since 2006 when we started using their Practice Manager software.  We adopted their EMR, Clinical, in 2011.  I have been happy with STI for many reasons. The EMR templates are flexible and customizable and updates are sent frequently as they are continually improving the system. Their customer service has always been responsive. We have had very few technical issues or outages.  We also started using their billing service in 2016 and I am also quite happy with this.  Their fees are reasonable and they are responsive to any requests or concerns.  I have a designated representative to help me.  I would recommend STI Computer for their practice managing software, their EMR and their billing service to a colleague without hesitation. 

STI has expertise in medical coding and billing, and therefore has deservingly earned other practices as clients through an excellent reputation.  The biller assigned to my practice is endlessly patient answering my questions and going over details with me no matter how often I or my staff call.  This is a proactive company, frequently notifying us of Medicare rule changes, providing us with billing updates to improve our revenues and customer service. I hope to continue my relationship with STI for the lifetime of my practice.  I am pleased to recommend STI to any practice without reservation.

STI Billing Company is a professional, efficient, and well-run organization that I would recommend without hesitation. They have consistently demonstrated their capability and commitment to excellence in every aspect of their service. 

STI also excels in communication. Whenever discrepancies arise with insurance companies, they promptly notify us and work diligently to resolve any issues. They have also been proactive in identifying any missing information needed for billing and have guided us through the process, particularly when we have onboarded new staff.