Your Software
Your billing and collection information is completely transparent and available to you
All work is done within your current Practice Management computer software, so your staff can monitor our billing and collection activity to answer patient questions with complete transparency and at an affordable cost.
STI RCM isn’t an old-fashioned billing service. Here is the biggest difference: your billing and collection information is completely transparent and available to you, and you can review it to answer patient questions because our staff works within your current Practice Management billing software. We enter charges and payment within your current software system in a cooperative manner with your staff. So, the data belongs to you. Not to the billing company
Other billing companies want to get your data out of your office. You send them charges, they enter those charges into another computer system usually in their office, not yours, and the less you know the happier they are. You don’t know if they are doing a good job or a bad one because you can’t see the information. If a patient calls you can’t even tell them what their balance is or why the insurance carrier paid whatever they paid because you can’t see that information. Their feeling is that they have you locked up because they have your medical billing information. If you leave you could have a difficult time getting that information in a format that you can use electronically. If you are considering using another RCM company, ask these questions:
- Where is my billing and collection information being stored and can I see it?
- If I leave your company, how do I get my data back and in what format?’
With STI RCM your staff can participate in the entry and management of your patient information if they choose. If you decide after the contract period that you want to end our business relationship, you can pick up right where STI RCM left off, because all your patient billing, accounts receivable and payment information is up to date in your computer system. With STI RCM we just want you to be successful medical organization whether you use our services or not. If you don’t currently have a Practice Management System or one that you like, STI RCM may be able to suggest a cloud-based billing software system that we currently use that may be a good fit for you.