RCM eNews – January 2024

Humana Military Referral Change As of December 18, 2023, Humana Military will no longer provide basic referral status information through the call center. Providers must instead use provider self-service on HumanaMilitary.com or call the automated and interactive...

RCM eNews – December 2023

Best Practices Moving into the New Year As the new year approaches, here are some reminders to support a healthy revenue cycle: Verify patient eligibility and benefits – Many patients will have new insurance at the start of the year. Keep claim denials at bay by...

RCM eNews – November 2023

Independence BCBS Upcoming Transition for Provider Payments You may receive notice that Independence is transitioning to a new claims processing platform starting in 2024. As part of this transition, they will be working with a new vendor to issue medical claim...

RCM eNews – October 2023

2024 CPT Code Set Changes The annual update to the CPT code set created 349 editorial changes, including 230 additions, 49 deletions, and 70 revisions. With 11,163 codes that describe the medical procedures and services available to patients, the CPT code set...

RCM eNews – September 2023

CareFirst BCBS Update to Audio-Only Services Effective Oct 1, 2023, CareFirst will only cover audio-only calls where mandated by law. Audio-only coverage will end for members in Virginia, while members in Maryland and DC will retain coverage. Providers may choose to...